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jennifers38133590
Participant
Aug 11, 2015 10:30 PM UTC
Question

Widget fields not "sticking"

Hello.

I have a document that I want to put in a widget. I've uploaded it, added some fields:

- name on first page

- name, signature, and date on last page

However, once I click 'save', the widget doesn't "see" the fields I added. instead it added its own "signature block" at the end.

How do I get it to see the fields I added?


Thank you!

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9 replies

Inspiring
Aug 12, 2015 9:57 PM UTC

Hello Jennifers38133590,

By default, an email field is required in Widget and if you have not added it, EchoSign will manually place Signature Block in it.

Regards,

-Rijul

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jennifers38133590
Participant
Aug 12, 2015 10:05 PM UTC

Thank you for your input. However, that doesn't address my question.

I have added some fields to my document (for example, their name on first and last pages) in addition to the signature block with email address. However, only the signature block is showing up in the widget. The widget isn't acknowledging that I've added the name on the first page, and name on the last page.

I'm wondering what's wrong that the name field isn't showing up as I've added it to the document.


Thank you!

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Participant
Aug 13, 2015 12:02 AM UTC

I have the same problem, I added a date field, and a signature field, and the system puts one big one at the bottom of the page with name and email.

How can I fix this?

Thank you

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