You are not authorized to send documents for signature. Please contact your account administrator.

Question

I am getting a message System errorYou are not authorized to send documents for signature. Please contact your account administrator. I am not sure how to fix this. Can you please help? Thanks! Jenna (almost exact same situation as https://community.adobe.com/t5/adobe-acrobat-sign-discussions/you-are-not-authorized-to-send-documents-for-signature-please-contact-your-account/m-p/14283892)

Meenakshi_Negi · Answer

Hi JennaD88,

Thank you for reaching out.

Please let us know if you were able to sign the document previously. Have you made any recent changes to the account?

Share your Adobe ID (email address) used for the account in a private message. You may initiate a private message using the envelope icon at the top right corner of this community page. We will check the account details and share the correct information.

You may also refer to the information on the following help document: https://helpx.adobe.com/sign/kb/adobe-sign-error-message-not-authorized-to-send-documents-for-signature.html.

Thanks,

Meenakshi

System error

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