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Participant
Oct 5, 2015 12:57 PM UTC
Answered

"You are not authorized to send documents for signature. Please contact your account administrator" BUT I am the administrator

"You are not authorized to send documents for signature. Please contact your account administrator" BUT I am the administrator.

WTH?

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Oct 5, 2015 1:35 PM UTC

Hi RUKE,

I have checked your account details and I can see that the your EchoSign Pro account status is currently showing cancelled account, it could be billing related issue or bad card n file.

Please login to your EchoSign account & update the billing status or you can contact us at Support | eSign services from Adobe ‌in order to get this issue fixed.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Oct 5, 2015 1:35 PM UTC

Hi RUKE,

I have checked your account details and I can see that the your EchoSign Pro account status is currently showing cancelled account, it could be billing related issue or bad card n file.

Please login to your EchoSign account & update the billing status or you can contact us at Support | eSign services from Adobe ‌in order to get this issue fixed.

Regards,

Aadesh

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