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Participant
August 17, 2022
Answered

Your account has been deactivated. Please contact your support staff.

  • August 17, 2022
  • 1 reply
  • 2650 views

the message appears: "Your account has been disabled. Please contact your support staff." how can I activate again? Thank you.

Correct answer Kyle1231.1

您之前可能拥有付费账户或试用账户,当合同到期时,您的账户已关闭。您应该联系客户服务来帮助您解决此问题。

1 reply

Participant
April 3, 2023

did you solve this problem bro?

Participant
September 28, 2023

Hello, have you found a solution? I am also facing the same problem and I am a free user.

Kyle1231.1Correct answer
Participant
February 21, 2025

您之前可能拥有付费账户或试用账户,当合同到期时,您的账户已关闭。您应该联系客户服务来帮助您解决此问题。