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R
Rozsa5C65
Participant
August 26, 2021
Question

"Your session has expired" "Click "reload" to restart your session

  • August 26, 2021
  • 2 replies
  • 1218 views

Hello. Can someone help me to resolve the below? When I am creating Adobe sign, 10 minutes later the below pops up. Click on "Reload" and all my completed fields empty, has to start all over again. It is very frustrating to do it a few times since client waiting for the documents. Any recommandation please? Or is there a way to retreave or save it during creation? Thank you,

 

This topic has been closed for replies.

2 replies

J
JScoville
Participant
September 20, 2021

@Rozsa5C65 - Were you able to find a resolution to this issue?  I have an end user that is reporting the same thing.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
September 1, 2021

Hi Rozsa! 

 

Sorry for the trounle and delay in response.

 

Could you please confirm if you are filling the form or creating the form to send for signature?

Try to use an alternate browser or the new incognito window on Chrome. Check if that helps.

 

Let us know if the issue persists.

 

Thanks,

Meenakshi

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