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文朴先生
Participant
August 19, 2026
Answered

账户被禁用

  • August 19, 2026
  • 3 replies
  • 33 views

Adobe Stock account blocked – Appeal submitted 12 days ago, no response yet

Hello Adobe Stock Community,

My Adobe Stock Contributor account was blocked/restricted, and I submitted an appeal to Contributor Support on August 7, 2026.

I received an automatic confirmation email with the following case number:

Case: ADB-46533675-X8V3
CRM: 00061013292579

The email confirmed that Adobe had received my message, but I have not received any further response or update from the Contributor Relations team yet.

I am a photographer and have been contributing my own original photography to Adobe Stock for years. I understand that Adobe has strict policies regarding similar or duplicate submissions, and I am willing to review my portfolio and correct anything that may not comply with the guidelines.

I would really appreciate it if an Adobe employee or community expert could help me check whether my appeal is still under review, or let me know if I need to provide any additional information.

I understand that these reviews may take some time, and I am not trying to bypass the review process. I would simply like to confirm that my appeal is still active and being processed.

Thank you very much for your help.

Case: ADB-46533675-X8V3

    Correct answer yamato713108855

    If your account is suspended, it can take a long time to receive a reply from Adobe Stock.
    In some cases, there is no response for several months.
    There are many similar questions from the past, so please search for and check them.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 19, 2026

    When Adobe Stock is ready to contact you, you’ll be notified. Probably not until then.

    Be patient. Work on other projects & submit content to outside services.

    All you can do now is wait for a favorable decision.

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    yamato713108855
    Community Expert
    yamato713108855Community ExpertCorrect answer
    Community Expert
    August 19, 2026

    If your account is suspended, it can take a long time to receive a reply from Adobe Stock.
    In some cases, there is no response for several months.
    There are many similar questions from the past, so please search for and check them.

    文朴先生
    Participant
    August 20, 2026

    Thank you for your reply. I understand that it can take several months to receive a response.

    May I ask, when Adobe Stock eventually responds to a suspended account appeal, do they usually explain the specific reason for the suspension?

    For example, will they tell the contributor which policy or type of violation caused the account to be suspended, such as duplicate/similar content or content spamming?

    I would really appreciate it if you could share your experience with similar cases. Thank you!