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Khalil287913930p3b
Participant
March 10, 2023
Answered

45 days and payment button disabled

  • March 10, 2023
  • 4 replies
  • 1667 views

hello, I have a problem in adobe stock that the payment button is still disabled more than 45 days have passed and there is no problem with the tax form or anything apparent

 

[moderator corrected HTML error to make this more readable]


 

 
This topic has been closed for replies.
Correct answer George_F

I think your best course of action is to contact Contributor Support here: Contributor Support Contact Us 

 

I hope it works out!

4 replies

S
Shahzaib30196235plus
Participating Frequently
March 13, 2024

Same issue here. 

how you fix your issue ? It would be a great help.

 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 13, 2024
@Shahzaib30196235plus wrote:

Same issue here. 

how you fix your issue ? It would be a great help.

 


Check if you fulfil all the requirements. https://helpx.adobe.com/stock/contributor/help/getting-paid.html

ABAMBO | Hard- and Software Engineer | Photographer
S
Shahzaib30196235plus
Participating Frequently
March 13, 2024
All requirements are fulfilled.
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 10, 2023

More than 45 days? Or just 45 days?

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 10, 2023

Did you accure more than $25 in royalty fees?

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

Did you complete & submit your tax withholding form?  Adobe can't pay you until you do.

https://helpx.adobe.com/stock/contributor/help/Contributor-tax-FAQ.html

 

Nancy O'Shea— Product User & Community Expert
George_F
Community Expert
George_FCommunity ExpertCorrect answer
Community Expert
March 10, 2023

I think your best course of action is to contact Contributor Support here: Contributor Support Contact Us 

 

I hope it works out!

George F, Photographer & Forum Volunteer
S
Shahzaib30196235plus
Participating Frequently
March 13, 2024

They just copy paste the same sentence every time. 

Also didn't reply 2 3 days

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
March 13, 2024

What is the "available earnings" amount shown on your Dashboard page?

Jill C., Forum Volunteer
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