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Participant
Nov 2, 2025 12:16 PM UTC
Answered

A frustrating submission experience

My submitted images have still not been approved after 8 months, which is clearly beyond the normal timeframe. They are also occupying the review queue, preventing me from submitting updated work. This situation became serious 2 months ago. How can I resolve this excessively long review period? I submitted two questions, both of which were quickly closed, indicating they were resolved, but in reality, they haven't.

umuthasanogluCorrect answer
Participant
Nov 2, 2025 1:40 PM UTC

You have to select an image and then click delete on the metadata sidebar on the right. I'm afraid you have to do it one by one.

I attached the screenshot of the delete button for you to find.

7 replies

Nancy OShea
Community Expert
Community Expert
Nov 2, 2025 8:12 PM UTC

Resubmit a few assets individually.  Don't use a bulk uploader. 

 

The best approach is slow & steady. Choose 2-3 of your best assets to submit.

Repeat with a few more the next day, and the next. 

Wait for approval. 

Repeat.

 

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Nancy O'Shea— Product User & Community Expert
Participant
Nov 3, 2025 12:45 AM UTC

Okay, I'll follow your suggestion. But I can only have this opportunity by deleting the photos waiting for approval one by one, and that's what I'll do.

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daniellei4510
Community Expert
Community Expert
Nov 2, 2025 3:13 PM UTC

If you delete and resubmit, I suggest you change your file names before doing so. If I don't change file names, they continue being stuck.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
RALPH_L
Community Expert
Community Expert
Nov 2, 2025 12:58 PM UTC

We can only suggest deleting and resubmitting. However, this does not always resolve the issue.

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Participant
Nov 2, 2025 1:00 PM UTC
Not find delete botton.

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umuthasanogluCorrect answer
Participant
Nov 2, 2025 1:40 PM UTC

You have to select an image and then click delete on the metadata sidebar on the right. I'm afraid you have to do it one by one.

I attached the screenshot of the delete button for you to find.

Translate