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Participant
August 23, 2024
Answered

a payment since Tuesday, August 06, 2024 and its still pending.

  • August 23, 2024
  • 2 replies
  • 243 views

i requested a payment since Tuesday, August 06, 2024 and its still pending. i think the 10 biss days have passed? if u can help me know

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Correct answer Jill_C

You should have received it by now since this is business day 13. Send a query to Adobe using the Contact Us link on your dashboard page.

 

2 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
August 23, 2024

You should have received it by now since this is business day 13. Send a query to Adobe using the Contact Us link on your dashboard page.

 

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
August 23, 2024

I'd give it until the end of the day Monday or even Tuesday. I believe some people have been waiting 12 business days. You're at 13 (the day you requested payment usually doesn't count). 

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Participant
August 23, 2024

thank you so much for your help  guys