A response from Adobe support team

Hello,

How much time it needs to wait for a response from Adobe contributors support team? I sent the messages to contributor-support@adobe.com.

I've been waiting for 2 months for them to solve my issue. I sent them the last message on October 19. But still no one answers.

I have an issue with creating the new account in order to sync my AdobeStock account with Fotolia. And then I need to receive the remaining earnings from my deleted Adobe Stock account. If that doesn't work then I need to access to my deleted account. For some reason my images were available for sale after the account was deleted.

Maybe anybody knows, how quickly the support team responds?

Thanks.