A Simple Request from Adobe Stock and our Community Experts.

I am damn sure, something wrong with the Adobe contributor except all platforms. My account is banned with no reasons even they didnt mail as well nor reply anything.

I am asking Adobe, why they are doing this?

Please reply

Absolutely agree. Just I'm hope that all blocked ones was blocked by real reasons (cheating). But the worst thing (and the only one I think real problem) this is lack of an accurate and understandable answer about the reason for the blocking.

I also noticed that the community on this forum is unfriendly towards several topics at once (of course it is AI first, but that's just the beginning and nots so suprising when we talk about AI). I find many of the answers rude and arrogant, despite the fact that this is a professional community in a fairly transparent and modern environment. Perhaps I was just exposed to American culture (or any other, I cant see behind names). 

But I was surprised how much you can read here in a day or two in a disrespectful tone towards newcomers especially. This is passive aggression everywhere, bullying of newcomers. Everything that needs to be said in a response can be said without humiliating the individual. But 50% of participants prefer otherwise. I won’t hide it, I’m not an angel either and rude sometimes. Just I noticed that. 

There is no truth in a hostile environment, even if you all consider yourself smart.

Hello,

I can sympathise with your frustration, but the stress and fatigue that one may suffer when their work is rejected, is probably irrelevant from Adobe's point of view. It is up to the contributor to submit quality work. 

"Then after sometimes he instantly gets very good sale on a day and when he requests payout. He got permenantly suspended."

Regarding getting blocked, there must be some reason. I think sometimes contributors try to beat the system, hoping to get themselves noticed more. If one gets very good sales on one day, this does seem suspicious, because it is out of character.

Regarding contributors getting depressed, to put it in a way that may seem blunt is to grow some thick skin.

Life is not a fable, and is full of traps!

You have no idea what goes on behind the scenes.  None of us do.

Adobe Stock isn't social media.  It's a real business. 

Q: What happens to workers who don't follow company rules? 

A: They get temporarily suspended or permanently terminated.

Sadly, many Stock Contributors are young when they join and don't treat this as a serious business.  They think it's easy or worse a big game. They gloss over the TERMS they agreed to. And everything goes to hell in a handbasket when they break the rules.  I chalk this up to inexperience, immaturity and unawareness that there are consequences for trying to game the system.

As fellow users and customers, we don't make Adobe policies.  Those are upper level management decisions. 

If you wish to make suggestions, feel free to submit them directly to Stock Contributor Support.

Hope that helps.

I certainly understand how frustrating the process of becoming a successful new Contributor can be in this new post-Gen-AI era. When I started uploading photographs more than 7 years ago - just a few a day - assets were reviewed quickly, sales came trickling in eventually, and payouts were issued on time.

Account suspensions were very rare until 2023. Then, Adobe decided to allow Contributors to submit Generative AI and everything blew up. They were overhwhelmed with Contributors uploading hundreds or thousands of images at a time, many of quite poor quality. Their Moderators were insufficiently trained or experienced to notice all the flaws, and the scammers, trying to elevate their portfolio and get sales any way possible, developed fraudulent schemes to inflate their sales. It has been a roller-coaster year for Adobe as well as their Contributors. Adobe has made many adaptations to improve the Contributor and Buyer experience, and is, no doubt contemplating more.

But what hasn't changed is that fraudulent sales schemes and violations of T&C's and the Contributor Agreement continue. We regularly get new Contributors here and in the Discord channel that haven't read any of the Learn & Support pages - just opened an account and started uploading. The only tool Adobe seems to have to address ongoing fraduluent schemes and rules violations is account suspension; some of those suspensions are only temporary if the violations are minor, and the accounts get restored so the Contributor can continue uploading and earning. Some of those suspension are permanent if the violations are found to be egregious enough. 

Adobe must, first and foremost, satisfy the Buyers; otherwise, they don't make any money and nor do we. Contributors are Suppliers, not Customers, and after many years in business on both sides of that equation, I certainly know that these two constituents get treated differently. Nevertheless, I do feel that Adobe, by and large, treats Contributors with respect; but when a Contributor rips them off with fraudulent sales, or spams the database with low-quality assets, or violates the T&C's, they're done with that supplier. 

These may seem like "harsh realities", but Adobe Stock is running a business, not a charity, not an art gallery, and not a channel for Contributors to learn how to improve their photography or Generative AI skills.  

Accounts get banned for a reason. We are not here to make you feel good, we are here to get you up to the task. And some participants here are more direct then others. But at the end of the day, you have two possibilities:

• You contribute — you play according to the rules
• You leave.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.