Skip to main content
Freezelight
Participant
August 6, 2021
Answered

Accepted images not showing up in my portfolio or in search results.

  • August 6, 2021
  • 3 replies
  • 645 views

Exmple:

Direct link for the file on my dashboard: https://stock.adobe.com/ru/stock-photo/id/448069160

My portfolio doesn't contain this file, wich was accepted for a week ago. Can't find this item in search results after using its keywords aswell. Same thing for the half of the accepted files form the same batch.

This topic has been closed for replies.
Correct answer Freezelight

It was an indexing problem, solved by support team. Thanks for your responses @RALPH_L @Abambo . 

3 replies

Freezelight
FreezelightAuthorCorrect answer
Participant
August 9, 2021

It was an indexing problem, solved by support team. Thanks for your responses @RALPH_L @Abambo . 

Abambo
Community Expert
Community Expert
August 9, 2021

Great! It needed to be something like this. Thanks for coming and tell us about the solution!

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
August 6, 2021

I can confirm @RALPH_L's finding. May be @MatHayward has an explanation?

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
August 6, 2021

Strange. I could only find the image if I searched for the ID. It was also not seen in your portfolio. I think you need to contact Adobe .