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Participant
August 28, 2025
Answered

Account appeal submitted, no response yet [MERGED by moderator]

  • August 28, 2025
  • 7 replies
  • 993 views

Dear Adobe Stock Team,

I submitted an appeal regarding the block of my Contributor account (Adobe ID: [senin mail adresin]) but have not yet received a response. I sincerely apologize for any past mistakes and I fully understand the Contributor Guidelines now.

I kindly request an update on the status of my case, as I truly value the opportunity to contribute to Adobe Stock and would be very grateful for a second chance.

Thank you very much for your time and support.

Best regards,
Good_Seller

Correct answer Jill_C

Adobe Moderators do not regularly participate in this forum, and will not reply on account matters here.

7 replies

Nancy OShea
Community Expert
Community Expert
August 28, 2025

Nobody here can help you. This is a private matter between you and Stock Contributor Support, not this user-to-user community.

 

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
August 28, 2025

Adobe personnel do not often participate in this forum and never reply to account status issues here.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
August 28, 2025

You have to continue waiting. Investigations can take weeks or even months. We are not Adobe but contributors like yourself and we can not be of assistance.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
August 28, 2025

Hello,

My Adobe Stock contributor account was recently deactivated due to Generative AI content violations. I submitted an appeal through the official form, but unfortunately, I have not received any response for several weeks.

I value Adobe Stock and I am fully committed to following all guidelines and correcting any mistakes I may have made. I kindly ask if someone from the support team could review my case or let me know the status of my appeal.

Thank you very much for your time and assistance.

Best regards,
Approved Seller

Nancy OShea
Community Expert
Community Expert
August 28, 2025

Support doesn't engage with this public user-to-user community. 

This is a private matter between you and Stock Contributor Support.

 

Violating the terms is all the reason they need to block your account. You may not get invited back.

Make a backup plan. Work on other projects. Submit to other services. Find another hobby. 

 

Nancy O'Shea— Product User & Community Expert
Participant
August 28, 2025

Message:
Hello,
I submitted an appeal regarding the block of my Adobe Stock Contributor account some time ago but haven’t received any response yet. Could a moderator please check the status of my case or advise me on the next steps?

Thank you.

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
August 28, 2025

Adobe Moderators do not regularly participate in this forum, and will not reply on account matters here.

Jill C., Forum Volunteer
Participating Frequently
August 28, 2025

Hello,

Your account has been blocked for intellectual property infringement. We have determined that certain content, for which you received separate messages, is illegal on the basis of a third party notice. For more information on intellectual property notices, why your account has been blocked, and your appeals options, 

Regards,

Adobe Contributor Relations

There are many such designs in Adobe stock. My design has a different design for the dod and airplane. I made it myself. Now what can I do?

RALPH_L
Community Expert
Community Expert
August 28, 2025
Participant
August 28, 2025

Hello,

My contributor account has been blocked and I have already raised a support case: [Case No. #00429991]. Unfortunately, despite multiple follow-up emails to contributor-support@adobe.com, I have not received any response for several days.

I rely on this account for my work and earnings, so this delay is very concerning.
Could someone from the Adobe team please help escalate this issue or confirm the current status of my case?

Thank you for your time and support.

Best regards,
Shuvo

daniellei4510
Community Expert
Community Expert
August 28, 2025

You are not addressing Adobe here, but contributors like yourself. If you have a case number, you have done all that you need to do. Follow-up emails can delay the investigation, as it can potentially open up a new ticket each time you send an email. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.