Account Blocked
It has now happened to me.
Here is what happened and what you need to do if it happens to you.
Day 1 12:33 pm I received an email stating that a recently approved photo was re-reviewed and then removed due to a “quality” rejection.
Day 1 12:34 pm I received a second email stating that my account has been blocked for submitting content that violates Adobe Stock submission guidelines, or for activities that violate the Adobe Stock Contributor Terms, on the basis of internal review of your content and account.
A logon attempt brought the following pop-up:
I clicked on the “Contact us” link which displayed the following form where I could state my case in the provided textbox (remember that you are not logged in so you must add your contributor ID and email address):
After submitting the form I was displayed the following message showing my case ID:
I also received an email with a link to dispute the decision. I pressed the link and was redirected to the following form:
I completed and submitted the form and was then shown the following screen:
What do I do now? I wait and do not re submit. If an answer takes too long then I will consider having my account deleted.
I hope this helps you.
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