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razias65989842
razias65989842
Participant
September 4, 2020
Answered

Account blocked

  • September 4, 2020
  • 3 replies
  • 579 views

We have suspended your account because we noticed that your portfolio contains files that appear to be downloaded from Amazon, lookAstic. 

 

Please note that per the Contributor  Additional Terms of Use, you warrant that you own all rights, title, and interest in and to the files you submitted. 

 

Please comment whether you have submitted files which you downloaded from other sites

 

Please help me how to get my account back

      This topic has been closed for replies.
      Correct answer Nancy OShea

      Contact Adobe Stock Contributor support and work out your problems with them.  We can't help you.

       

       

       

      3 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      September 4, 2020

      Contact Adobe Stock Contributor support and work out your problems with them.  We can't help you.

       

       

       

      Nancy O'Shea— Product User & Community Expert
      Just Shoot Me
      Just Shoot Me
      Legend
      September 4, 2020

      I moved your post to a better forum, the Contributor forum.

      M
      Community Expert
      Manan JoshiCommunity Expert
      Community Expert
      September 4, 2020

      Hello,
      Sorry to hear that you are facing trouble, unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
      Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
      https://helpx.adobe.com/contact.html
      Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
      Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
      https://tinyurl.com/y7cfrr7y
      -Manan

      -Manan
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