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Participant
February 4, 2021
Question

Account blocked

  • February 4, 2021
  • 1 reply
  • 249 views
Hi everyone, I've found my account blocked ( or even deleted?)  as I can't access my profile and I don't find any of my photos when doing a common search. I didn't get any notifications from Adobe prior this fact and simply can't understand what has happened. The only answer I got, concerned some unusual issues with recent sales. I don't really understand what is it and I'm quite desperate about this fact (there was also a payment I requested on my PayPal account that has never came...
Could I please know how I could resolve this issue? I'm sure that I didn't break any rules, as all the photos are mine and I have RAW files of a single photo in my account.
 
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1 reply

Nancy OShea
Community Expert
Community Expert
February 8, 2021

Adobe doesn't discuss blocked accounts in these public user-to-user forums. Sorry.

You need to discuss this matter directly with Adobe Stock Contributor support.  

 

Nancy O'Shea— Product User & Community Expert
Participant
February 8, 2021
I see.. but no one responds me, I've sent several emails before writing
here...