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Participant
July 1, 2024
Question

Account Blocked

  • July 1, 2024
  • 3 replies
  • 444 views

My account is blocked due to submission guidelines or activities that violate adobe stock contributor terms on 12 June.  I have tries to contact them through appeal link,email,message. But till now I haven't got any response except auto replies. Even if they are not reactivating my account can they not let me know? 

I just want to be sure even if I am not getting my account back.

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
July 2, 2024

You won't get blocked for the new submission guidelines. Those images will simply be removed. Adobe has identified those. As they were completely in-line with the former rules, blocking your account will not make much sense. You will get blocked for violating considerably the rules. The current rules have not changed that much, there are just a handful of assets that are no more allowed. Others have been more precisely defined.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
July 1, 2024

When you break the rules, you lose. Game over. 

Evidently whatever you did was egregious enough to merit termination. Don't expect to be invited back. 

 

Pursue other interests. Or try submitting to other microstock services.

 

Best of luck.

 

Nancy O'Shea— Product User & Community Expert
Participant
July 1, 2024

How did you know what I did actually?

Nancy OShea
Community Expert
Community Expert
July 1, 2024

Adobe's message says it all.  "You were found to be incompatible with the Stock Contributor Terms."

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html


 

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
July 1, 2024

There is nothing this community of contributors can do for you. If you clicked the link provided in the notice you received from Adobe to file an appeal, you've done all that you can do and sending more emails will not help. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.