Account Blocked due to Duplicate Issue – No Human Support Received

Question

Hi Adobe Team,
 
I’m reaching out for help because my Adobe Stock Contributor account is still blocked.
 
The reason, I was told, is that I had two accounts with the same phone number. I have already deleted the old one, and I’m now using only the correct and active account ([Moderator deleted private information. Please do not post private information like e-mails and phone numbers]). However, my contributor account remains inactive, and I’m unable to submit or sell images.
 
I’ve submitted several support cases via the official contact form and email:
- Case 00369244
- Case 00371244
 
Unfortunately, I have only received automated responses. I haven't received any real human support or resolution to this issue.
 
I respectfully ask that someone from the Adobe Stock Contributor Support team please review my case and help resolve this as soon as possible. I’m eager to contribute again.
 
Thank you, 
Arthur Foschini

Abambo · Answer

There is nothing that this community of peers can do for you. You will need the help of contributor support.

Please not also, that publishing e-mail addresses here in this forum is against thze terms of the forum. You are not allowed to publish privatre information here, as this would make you vulnerable for attacks of all kinds.

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