Account Blocked for Irregular Sales Activities

We have had reports here of accounts being unblocked after Adobe completes their investigation, though we have no way of knowing what percentage of accounts are restored,

Hi @SmartBaje ,

Are you saying, for the first time in 8 years you just wake up one morning and notice big money in your account and plenty files download? Did you look to see what files they were and how much you earned on each file download? 

It seem it's a standard that accounts are audited at request before payout, hence that is when  Adobe finds discrepancies.

The sudden sale spike seem to be a common phenomenon. Some contributors get their earnings, others blocked account. I do not have access to anyone's account, hence cannot say for sure what's the difference. I cannot say if anyone with account blockage after a sale spike gets their account unblocked. I suggest you wait and provide any details you know.

Best wishes

Jacquelin

I would wait before making new contact. You received a response from your first contact and you were told that your account will remain closed until further notice. You were not asked to explain what might of happened.

Accounts can be unblocked after an initial investigation.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.