Account Blocked for "Suspicious Activity" Since April 30 - No Response to Case #00509138
Hello,
I am writing here hoping an Adobe staff member can help escalate my case. My contributor account was deactivated on April 30, 2026, due to an automated flag for "suspicious activity."
I filed an official appeal immediately and have received Case #00509138. Over the last nearly three weeks, I have followed up three times via email providing definitive, concrete proof that 100% of my content is original—including screenshots of my Adobe Premiere Pro editing timelines, raw camera/D-Log video file structures, and metadata. I have received no response or clarification from support.
Check my file below:
https://drive.google.com/file/d/1NntnXGZovs1Zijd1C4hZnESLj6WrKNx9/view?usp=sharing
My account currently has a $400 pending payout on hold. I am a legitimate videographer and have never engaged in any fraud, account manipulation, or policy violations. I suspect my account may have been falsely flagged by an automated bot due to a sudden, clean spike in organic sales.
Could a staff member please look into Case #00509138 and help push it through to the Compliance team for a manual review? I am fully prepared to share a Google Drive link containing all my original raw video files to prove my full copyright ownership.
Thank you very much for your time and help.
