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Dmitry14
Participant
September 1, 2026
Question

Account blocked: Generative AI requirements violation

  • September 1, 2026
  • 4 replies
  • 45 views

Hi everyone,

I’m looking specifically for real cases where an Adobe Stock Contributor account was blocked with the following type of notice:  “Your account has been blocked for violating the requirements for generative AI content…”

The notice mentions violations such as excessive similar submissions, incorrect AI labeling/titles/keywords, missing releases, etc.

I am not looking for advice to contact Contributor Support — I have already submitted my appeal and am currently waiting for Adobe’s response.

What I would really like to know is:

  • Has anyone received this exact or very similar Generative AI violation notice and later had their account reinstated?

  • How long did the review take?

  • Was the account fully restored?

  • Were the portfolio and earnings preserved?

  • Did Adobe explain what caused the violation?

  • Did you have to remove or correct specific files?

  • Was the reinstatement granted after the first appeal, or only after a second review?

  • If your account was permanently terminated, what reason did Adobe eventually give?

For context, I have been an Adobe Stock contributor since 2024 and have around 20,500 assets in my portfolio, including approximately 10,000 videos. I am an individual contributor, not a company or content farm.

I’m interested in hearing from people who have actually gone through a similar Generative AI-related account block, especially those who successfully got their accounts back.

If you were reinstated, please share your timeline and what happened. This would be much more useful to me than general advice about contacting Adobe, since that step has already been done.

Thank you.

    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    September 1, 2026

    You are not alone. Many suppliers have experienced account deactivation—some temporary, some permanent. It varies by frequency and egregiousness of violations. 

     

    Stock reserves the right to purge content from inventory at any time. That’s nothing new. It’s their marketplace and they periodically re-evaluate which content they want to sell. 

     

    Terminated account portfolios are removed from inventory. Stock makes no profit from terminated accounts. In fact, it probably costs them money in the long-run.

     

    Unpaid earnings can’t be withdrawn until you’re invited back. Terminated account earnings are forfeited. 

     

    These are the TERMS everyone agrees to when they join.

    https://helpx.adobe.com/stock/contributor/content-policies-guidelines/content-policies/content-submission-requirements.html

    https://www.adobe.com/go/contributor-agreement

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    September 1, 2026

    Answers to these questions are rare from previous contributors who have (or have not) had their accounts reinstated, but I can answer a few of them. It can take weeks or even months (as in 6 months or longer) to have accounts investigated. And given that there has been an uptick in the number of disabled accounts over the past month or so (Adobe appears to be cleaning house), I suspect your wait time will be on the longer side, since accounts are investigated in order. Do not submit a second appeal while you wait, as this creates another ticket and can potentially slow down an already slow investigation process. In most cases that I’m aware of, where accounts were permanently disabled, Adobe does not provide a specific reason. Some contributors have waited over a year to hear back from Adobe, and this is generally a sign that Adobe has decided to part ways with the contributor. In cases where accounts are ultimately reestablished and suspicious activity was not the cause, yes, ones earning are preserved. 30,500 assets are a lot over a 2 and half year period, so if the reasons you were given resulted in the ban (excessive submissions, incorrect labeling, spamming with unedited submissions, etc.), then yes, you would be required to remove or correct them. Adobe will not do this for you.

    Hope this helps. My responses are based strictly on cases I’ve read about on this forum over the past four years.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Dmitry14
    Dmitry14Author
    Participant
    September 1, 2026

    Thanks for the reply. I also think Adobe is clearing out large portfolios.
    20,500 files over two years is indeed a large volume—I agree. But since this was my main job, if you upload files consistently, the volume doesn't seem that huge (about 30 files a day).
    I was blocked on June 18, 2026; I filed an appeal and have been waiting for a response for over two months now.
    To be honest, I’m not counting on a positive outcome, but hope dies last.
    Thanks for your reply.

    jodij28273193
    Inspiring
    September 1, 2026

    We are contributors just like you. We do not have this information.