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Participating Frequently
Mar 16, 2024 4:02 PM UTC
Answered

Account blocked: Generative AI requirements violation

Hi,

yesterday i got this email.

Your account has been blocked for violating the requirements for generative AI content, on the basis of internal review of your content. The content was found to be incompatible with the Stock Contributor Terms because it violates our requirements for Generative AI submissions, which includes restrictions against content that is spam (excessive submissions of similar content), content that is not labeled, tagged or titled correctly, content that is not submitted with model or property releases where needed, and other restrictions.

what should i do now?

Abambo
AbamboCorrect answer
Community Expert
Mar 16, 2024 4:16 PM UTC

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

22 replies

Participating Frequently
Feb 28, 2025 6:37 PM UTC

Hello, I have a question, I got the same message and my account was blocked. Has there been any developments regarding your account? Has your account been reopened? Thanks

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Abambo
Community Expert
Community Expert
Feb 28, 2025 11:44 PM UTC
quote

Has your account been reopened?


By @tekinozturk

All depends on the violation. Some get unblocked after a longer waiting time of up to 6 months.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
Mar 16, 2024 9:13 PM UTC

Find another hobby.  Or try submitting work to other microstock services. But next time, be more careful about what you submit.

 

Goodbye & best of luck.

 

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Nancy O'Shea— Product User & Community Expert
Participating Frequently
Mar 16, 2024 9:26 PM UTC

I'm doing it as full-time. It's not a hobby but by mistake i upload some similar content. That's why i get blocked. 

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Nancy OShea
Community Expert
Community Expert
Mar 16, 2024 9:54 PM UTC

Content Spamming is a violation of the Contributor Terms and a waste of the reviewer's time. 

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html   

 

 

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Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Mar 16, 2024 4:16 PM UTC

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Mar 16, 2024 5:20 PM UTC

How can fix block account?

 

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Jill_C
Community Expert
Community Expert
Mar 16, 2024 5:28 PM UTC

Did you read the above post? It tells you exactly what you need to do.

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Jill C., Forum Volunteer