Account blocked in September - Form Submitted Nov 4 - No Reply (Case #00446842)

Question

Hello Adobe Team,My account was originally blocked in September.On November 4, 2025, I received an email from the Trust & Safety team asking me to fill out a specific form/appeal, which I did immediately on the same day.It has been 20 days since I submitted that form (and months since my account was blocked), but I have received no update.My Case Number is: 00446842Please help me check the status as I have been waiting for a very long time.Thank you.

Nancy OShea · Accepted Answer

Trust & Safety implies somebody filed an official complaint against you. Adobe takes these matters very seriously. It could take several months before you receive a final determination. Good luck.

daniellei4510 · Answer

We are contributors like yourself and we can not be of any assistance, unfortunately. If you submitted the form as requested, your only option is to continue waiting. Any further emails to Adobe can disrupt the investigation by creating new case numbers and further slow down Adobe's investigation.

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