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July 21, 2026
Answered

Account blocked on July 3 — Appeal submitted, no response after 18 days | 8000+ files portfolio

  • July 21, 2026
  • 2 replies
  • 37 views

Hello Adobe Stock Team and Community,

I hope this message reaches the right person. I am reaching out regarding my contributor account, which was blocked on July 3, 2026. I received the standard terms violation email and immediately submitted an appeal through the official channels on the same day.

It has now been over 18 days, and I have not received any response, update, or acknowledgment regarding my appeal. I have thoroughly checked my spam/junk folders and all email filters.

About my account:
- Contributor since: May 10, 2024 (over 2 years)
- Portfolio size: 8000+ files
- Content types: Photography, Illustrations, and Vectors
- Primary categories: Nature, Portrait, Business, and Abstract
- All content was self-created with full ownership rights
- No model releases or property releases were used as all content was either non-commercial/editorial or did not require releases

I have always strived to follow Adobe Stock submission guidelines carefully. My portfolio was built with original content over two years, and I have never engaged in spam, copyright infringement, or any prohibited activity. If my submission volume was flagged, I assure you every file was individually reviewed and met quality standards before upload.

I genuinely believe this block may be a misunderstanding or an automated flag, and I am more than willing to provide any additional documentation needed — including RAW files, source files, editing screenshots, or any other proof of ownership.

I would be extremely grateful if someone from the Adobe Stock team could review my case and provide an update. This account represents years of dedicated work, and I am committed to resolving any concerns.

Thank you for your time and support.

Best regards,
Mehedi

 

[personal information removed by moderator]

    This topic has been closed for replies.
    Correct answer Nancy OShea
    1. Adobe Product Support can’t help you with this.
    2. Contributor account issues are a private matter between you and the Stock Contributor Relations Team. 
      https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html
    3. Fellow users here can’t help you. Adobe doesn’t monitor this forum.
    4. Please remain patient while your appeal is being reviewed internally. It will likely take several weeks or months before you hear anything, depending on the volume of cases ahead of yours.
    5. Meanwhile, work on other projects and submit content to outside services.

    Best of luck. 

     

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    July 21, 2026
    1. Adobe Product Support can’t help you with this.
    2. Contributor account issues are a private matter between you and the Stock Contributor Relations Team. 
      https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html
    3. Fellow users here can’t help you. Adobe doesn’t monitor this forum.
    4. Please remain patient while your appeal is being reviewed internally. It will likely take several weeks or months before you hear anything, depending on the volume of cases ahead of yours.
    5. Meanwhile, work on other projects and submit content to outside services.

    Best of luck. 

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    July 21, 2026

    This is a public forum, not Adobe support... other users can't help
    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?