Skip to main content
M
Mehmed35352420449a
Participant
February 9, 2024
Question

Account blocked without any reason

  • February 9, 2024
  • 1 reply
  • 313 views
  • My account is blocked by Adobe Stock with out any reason this is 5th time I'm facing an issue I'm so angry and want to hack Adobe this is useless company for new contributors very bad response and support. [inappropriate] on my subscription of Adobe creative cloud my email was [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]
  • here is my Case No Your Adobe Customer Care Case Is Closed CRM:07587000007139

 

 

[Moderator moved the thread to the correct forum]

    This topic has been closed for replies.

    1 reply

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    February 9, 2024

    If your account has been suspended 5 times, it appears that Adobe is no longer interested in having you as a Contributor. If you can't adhere to Adobe's T&C's and guidelines, you'll have to try your luck with other stock agencies.

    Jill C., Forum Volunteer
    M
    Mehmed35352420449aAuthor
    Participant
    February 10, 2024
    If Adobe is not interested then why did Adobe approve my content and
    publish on Adobe Stock? and when I apply for payout after 4 months my
    account is blocked and there is 700 images on my account.
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    February 10, 2024

    Unfortunately, many inferior images and images that violated other guidelines, such as use of trademarked names in titles and keywords, escaped the notice of the Moderators and got added to the database. It's not hard to find poor quality assets in the database, since Adobe has been adding more than 500,000 AI images per week, with nearly 40 million in the database at this time. For many months now, Adobe has been suspending accounts and re-inspecting to weed out defective assets. It's also possible that a Buyer licensed an asset then complained about the quality of that asset to Adobe, thus triggering an inspection of your account. It appears that they also routinely review accounts when a payout is requested. 

    Jill C., Forum Volunteer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices