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Participant
July 5, 2024
Question

Account blocked without telling what the error was

  • July 5, 2024
  • 1 reply
  • 149 views

Good afternoon, my account was blocked for reasons I never knew. Most of the files I upload are icons, all the icons are the result of my own research and I have made sure they are not the same as others. What should I do other than contact Adobe. The answer I received does not represent the mistakes I made, just a template answer. I've been a contributor for a long time, even getting annual Creative Cloud freebies for several years. Please help, because so far I have only relied on income from Adobe Stock. Thank You

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1 reply

Abambo
Community Expert
Community Expert
July 5, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer