Participant

Answered

Account blocking

Forum|Forum|6 years ago
September 2, 2020
5 replies
459 views

My contributor account has been blocked.
Since I don't know the reason.
I highly apologize if any undesirable activity made by me.
Please sir/madam, give me a chance once again. I promised to follow all the guidelines provided.
Also, please explain me the cause of disclosing/blocking my account asap.

Thank you.

Account management

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Correct answer Abambo

To add to Nancy's answer: Adobe sends an e-mail to give you a reason (like: suspicious activity). That e-mail also says to contact contributor support

As the blocking reason my contain sensitive and private data, Adobe does not publicly discuss your blocking. You may however look into the contributor terms to see what offensive may be happened.

Good luck.

P

POWER TEXT EFFECT

Participant

Dear Adobe Stock,

My account has suddenly been blocked. I am truly unaware of any issues regarding my assets. I guarantee that my assets were created manually and are 100% my own work. I would appreciate your assistance.

Thank you.

Nancy OShea

Community Expert

@POWER TEXT EFFECT

There are many reasons for account deactivation ranging from unusual account activity to TERMS violations.

The email you received should have explained your options. For more questions, contact the Contributor Relations Team directly from the contact link in your portal.

Good luck.

Nancy O'Shea— Product User & Community Expert

S

shallun75805767

Inspiring

Adobe is blocking contributor's account and steal their hard earned money. They do not give any genuine reason as they don't have any. They will ask you to contact via mail, and then never respond to the mail. They have become fraud now. Stop expecting anything from them

Abambo

Correct answer

Community Expert

To add to Nancy's answer: Adobe sends an e-mail to give you a reason (like: suspicious activity). That e-mail also says to contact contributor support

As the blocking reason my contain sensitive and private data, Adobe does not publicly discuss your blocking. You may however look into the contributor terms to see what offensive may be happened.

Good luck.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

This is a user-to-user forum. Nobody here can help you with that problem.

Please contact Adobe Stock Contributor support.

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Good luck!

Nancy O'Shea— Product User & Community Expert

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