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Participant
April 24, 2024
Answered

Account blocking on Adobe Stock!

  • April 24, 2024
  • 1 reply
  • 270 views

My author's account on Adobe Stock has been blocked. I have not received any letter about the reasons for the blocking. There were about 30,000 jobs on the account, I worked with stock for 5 years and now I'm being blocked without any explanation. I have written many letters with questions, but there is no answer. The Bot responds to me in the chat without any specifics.

 

Where can I get an answer about the reasons for blocking, tell me?

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.
Correct answer Abambo

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

 

Chat is not the correct support to contact. The chat is for customer suporrt, not contributor support.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 24, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

 

Chat is not the correct support to contact. The chat is for customer suporrt, not contributor support.

ABAMBO | Hard- and Software Engineer | Photographer