Account De-activated

Question

Dear Adobe stock,
I hope you well. Dear adobe stock My adobe stock account has been de-activated. I really don't know what is the reason for this.I have followed your guidelines. I really don't know what is the reason for this. Please, Please, Refund my account. Forgive me if I am wrong.My Adobe stock account Gmail: [email removed by moderator]
 
I send mail but no response please help me

Jill_C · Accepted Answer

You will receive no response here from an Adobe rep. If you've used the "contact us" link to reach out to Adobe  the only thing you can do is await their reply.

Nancy OShea · Answer

Adobe likely detected suspicious account activity.
1) Unusual sales or refunds.
2) Unauthorized use of protected Brand Names in keywords/descriptions.
3) Content spamming or multiple accounts.
4) Complaints / 'Take Down Notices' from customers or 3rd parties.
5) Other violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Be patient. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

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