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Fareeha38186702exbm
Participant
June 21, 2024
Answered

Account de-activated

  • June 21, 2024
  • 2 replies
  • 216 views

Hello Community , 

                                 My Adobe Accounts got blocked right now , some hours ago . There is no mail from adobe at all about why my account was blocked . Not only one multiple accounts got blocked , specifically the accounts on which i have my withdraw request . Also the accounts had different data like one is Png & Other Vectors , Videos . Am I the only one who is facing this issue ?

 

Thanks

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Sorry to hear your account was blocked. It happens more than it should because some Contributors don't read the Stock TERMS they agreed to when they joined. 

     

    Unfortunately, there's nothing this user-to-user community can do about it.  This issue is solely between you and Stock Contributor Support.

     

    It may take several weeks for an investigation to complete.  Be patient. Check your email spam folder. If requested, provide additional information. In the meantime, you may wish to submit content to other services.

    Good luck.

     

    2 replies

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    June 22, 2024

    You are not the only one facing this issue. Many Contributors have had their accounts suspended, quite a few of them permanently. The reason for suspension is probably your use of multiple accounts. If you have uploaded the same type of content on multiple accounts, that is a clear violation of the guidelines. As @Nancy OShea  indicated, use the contact us link on your account page and wait for Adobe to respond.

    Jill C., Forum Volunteer
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      June 21, 2024

      Sorry to hear your account was blocked. It happens more than it should because some Contributors don't read the Stock TERMS they agreed to when they joined. 

       

      Unfortunately, there's nothing this user-to-user community can do about it.  This issue is solely between you and Stock Contributor Support.

       

      It may take several weeks for an investigation to complete.  Be patient. Check your email spam folder. If requested, provide additional information. In the meantime, you may wish to submit content to other services.

      Good luck.

       

      Nancy O'Shea— Product User & Community Expert
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