Account de-activated

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I don't understand what happened to my account. Lots of sales this month. I didn't even know the reason for so many sales suddenly. Then I am 21st june to withdraw the money. 27 june morning, I suddenly saw that the account was de-active. please help me. my accounts is 5 years old.

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daniellei4510Correct answer

Community Expert

You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

F

francinah_1627

Participant

Good morning

I mistakenly subscribed to the Adobe account without my knowledge and would like to cancel it. Please provide the account details so I can pay the outstanding amount and close the account immediately.

Regards

Francinah Mphaka

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RALPH_L

Community Expert

Please start your own thread.

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Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Correct answer

Community Expert

You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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