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Participant
June 28, 2024
Answered

Account de-activated

  • June 28, 2024
  • 3 replies
  • 455 views

I don't understand what happened to my account. Lots of sales this month. I didn't even know the reason for so many sales suddenly. Then I am 21st june to withdraw the money. 27 june morning, I suddenly saw that the account was de-active. please help me. my accounts is 5 years old. 

This topic has been closed for replies.
Correct answer daniellei4510

You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

3 replies

Participant
September 25, 2024

Good morning

 

I mistakenly subscribed to the Adobe account without my knowledge and would like to cancel it. Please provide the account details so I can pay the outstanding amount and close the account immediately.

 

Regards

Francinah Mphaka

RALPH_L
Community Expert
Community Expert
September 25, 2024

Please start your own thread.

Abambo
Community Expert
Community Expert
June 29, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
June 28, 2024

You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.