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Participant
August 21, 2024
Answered

Account de-activated

  • August 21, 2024
  • 2 replies
  • 264 views

Kindly reactive my adobe stock account .And tell me why adobe de-activiated account .

This topic has been closed for replies.
Correct answer Nancy OShea
quote

...tell me why adobe de-activiated account.

By @Talha37358100w8il

===========

We don't know.

 

Adobe likely detected suspicious account activity.

1) Unusual sales or refunds.

2) Unauthorized use of protected Brand Names.

3) Content spamming. Using multiple accounts to artifically boost sales or bypass submission limits.

4) Complaints or 'Take Down Notices' from customers or 3rd parties.
5) Violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

 

Be patient. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
August 21, 2024
quote

...tell me why adobe de-activiated account.

By @Talha37358100w8il

===========

We don't know.

 

Adobe likely detected suspicious account activity.

1) Unusual sales or refunds.

2) Unauthorized use of protected Brand Names.

3) Content spamming. Using multiple accounts to artifically boost sales or bypass submission limits.

4) Complaints or 'Take Down Notices' from customers or 3rd parties.
5) Violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

 

Be patient. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
August 21, 2024

You are not addressing Adobe here. Click the Contact Us link Adobe provided and ask for details as to why your account was deactivated.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.