Account de-activated

Forum|Forum|1 year ago
December 12, 2024
3 replies
262 views

Hello Imran,

Your content may be removed, or your account may be deactivated, for not complying with these Account and Content Submission Guidelines.

If your content has been removed, or your account blocked, due to a violation of our Terms (including these Account and Submission Guidelines), and you dispute the decision, you may file an appeal or use an out-of-court dispute resolution option (where applicable in your jurisdiction) by following the process

If you believe that we made a mistake in removing or restricting your content or account, you may appeal that action by following the process outlined in our communication to you or by filling out this form.

Once you submit an appeal, it’s sent for review, and we will notify you of the outcome of the appeal.

Regards,

Adobe Contributor Relations

What can I do now. They weren't told me what the exact reason

Contributors

This topic has been closed for replies.

Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

The exact reason is: violation of the terms and conditions. You need to find out the exact reason by studying the terms and comparing those critically with what you submitted.

Alot of suspensions are with generative AI contributors, because those are not checking the requirements before uploading. Having assets accepted does not mean that they are OK. The contributor is still responsible for any issue after acceptance.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Adobe likely detected one or more of the following:
1) Unauthorized use of protected Brand Names in keywords/descriptions.
2) Content spamming. Using multiple accounts to artificially boost sales or bypass submission limits.
3) Complaints / 'Take Down Notices' from 3rd parties.
4) Violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Good luck.

Nancy O'Shea— Product User & Community Expert