Account de-activated

Hi,

my Adobe account was deactivated on Fri, Jan 24th. I completed all the procedures that were properly required of me, but I have not received any response from Adobe yet. I have been working with Adobe since 2022 and have not violated any terms or followed Adobe's guidelines.

However, something strange happened on Jan 22th. Someone downloaded images at a just a day before my account was deactivated. I suspect that Adobe may have taken this action due to suspicious sales activity. Can you tell me what I should do now? At least I have the right to know why my account has been deactivated.