Account de-activated but i am not get any reply from adobe stock support- Adobe Case Update 00353974

Forum|Forum|9 months ago
April 15, 2025
2 replies
526 views

Contributors

RALPH_L

Community Expert

Contact them again and give the case number.

A

Anonymous

Dear sir, adobe last message reply for me in this Adobe Case Update 00353974

with this message - Thank you. I was able to find your account now. Please allow some time so we can review this and we will get back to you shortly.

but 38 days end but still not solve it

I have emailed "contact us" from work several times but have not received any reply.

thank you

Jill_C

Community Expert

Adobe reps do not monitor this forum, so you will receive no reply from them here. The only thing you can do is wait for a response to the messages you sent via the Contact Us link.

Jill C., Forum Volunteer

Abambo

Community Expert

Did you e-mail contributor support and you have multiple accounts?

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

A

Anonymous

Dear sir, I don't have any duplicate accounts. but My family uses three accounts but from the same Wi-Fi. but not same computer. 1 user one id verified,

adobe last message reply for me in this Adobe Case Update 00353974

with this message -

Thank you. I was able to find your account now. Please allow some time so we can review this and we will get back to you shortly.

but 38 days end but still not solve it

thank you

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