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Blaise387170006d3k
Participant
July 23, 2024
Question

Account de activted

  • July 23, 2024
  • 5 replies
  • 580 views

What is this why adobestock blocked my you there are lot of people in the world whose name are same and why my account is blocked . I worked very hard please tell me how to solve this issue. 

This topic has been closed for replies.

5 replies

B
Blaise387170006d3kAuthor
Participant
July 28, 2024

Why my post and my adobestock stock contributor account is blocked I want justice. 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 28, 2024
quote

Why my post and my adobestock stock contributor account is blocked I want justice. 


By @Blaise387170006d3k

Because there is no reason to add to this discussion. Your contributor account has been blocked, you need to wait for Adobe to give you further status indications. As long as you do not have those, your thread here stays blocked. I thought that was a clear message of mine.

 

There is no need to create new threads for this, if you have further information from Adobe, send me a DM and I will open this again so that you can post that additional information.

ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 23, 2024

     🤨

    • Same name?
    • Same Log-In ID
    • Same password?
    • Same IP address?
    • Same country?
    • Same bank account?
    • Same tax ID?

     

    Nancy O'Shea— Product User & Community Expert
    B
    Blaise387170006d3kAuthor
    Participant
    July 24, 2024

    I have only one account. Who make account with same my name, same password and same country. it's adobestock mistake. I work very hard on my account adobestock stock blocked 😭 without authentic reason this not reason same name. You know there are lot of people whose name are same so what is my mistake. 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 28, 2024

    All has been said. I'm locking this now. You may DM me, if you have new information, so that I can reopen this thread. 

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 23, 2024

    BTW: investigations take between a day and several months, so there is no need to repost after 14 days. They will tell you when they are ready. Meanwhile, prepare something else.

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 23, 2024

    There are possibilities to check that, and they seem to be convinced that you have multiple accounts. That is not allowed according to the rules (or is allowed only in a very narrow application field).

     

    They won't further communicate until they have terminated the investigation, and there is nothing that we can do for you.

     

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    ABAMBO | Hard- and Software Engineer | Photographer
    B
    Blaise387170006d3kAuthor
    Participant
    July 23, 2024

    I don't have any account. I have only one account. Why my account is blocked. It's my rights. I worked very hard and adobestock blocked same name issue this not proper reason there are lot of people whose names are same. So I want to justice why my account is blocked. I want to back my account I don't have any account or any other violations. 

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    July 23, 2024

    You may file an appeal based on the instructions in this post:

    Solved: account deactivated - Adobe Community - 14538752

    Jill C., Forum Volunteer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    July 23, 2024

    Adobe doesn't block multiple accounts purely on the basis of having the same names. There are other indicators. If you didn't create and misuse multiple accounts, your account will be restored after their investigation is complete.

    Jill C., Forum Volunteer
    B
    Blaise387170006d3kAuthor
    Participant
    July 24, 2024

    Please explain I worked very hard on my account 😭and adobestock blocked without authentic reason this not reason same. I don't whose name same with there are lot of people in the world whose name are same. I have only one account. So what is my mistake😭

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    July 24, 2024

    No one here in the forum can answer your questions or help to get your account restored. I provided above the link to a page that will allow you to dispute their findings. Use it.

    Jill C., Forum Volunteer
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