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Participating Frequently
June 2, 2025
Answered

Account Deactivate

  • June 2, 2025
  • 6 replies
  • 907 views
Hello, My name is Aamir Sohail and I'M Adobe Stock contributer since 3 years. I have worked honestly for 3 years and suddenly my account has been deactivated. I have not violated any policy so I request you to please reply to me. Let me have a conversation with you, I will answer whatever you ask but I cannot waste my 3 years of hard work day and night like this. I hope you will understand me. I will be waiting for your reply. Thank you!
    Correct answer serendipitous_dream0401

    I'm sad to hear this. I know everyone puts significant effort into maintaining a quality portfolio. However, I'm afraid you may not find a solution in here. This is a community of AS contributors. You have to solve this by contacting Adobe. 😔

    6 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 23, 2025

    New screen name or a copycat poster?

    The answer today is the same as it was on June 1st.

     

    [Discussion locked by moderator.]

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    June 23, 2025

    If you had read any of the above posts you would have learned n that no one here in the community forum can help with your request. We are not Adobe employees. Use the contact us link thst you were provided and await Adobe's response.

    Jill C., Forum Volunteer
    Nancy OShea
    Community Expert
    Community Expert
    June 3, 2025

    This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

     

    Adobe likely detected suspicious account activity.
    1) Unusual sales or refund requests.
    2) Unauthorized use of protected Brand Names in keywords/descriptions.
    3) Using multiple accounts to artificially boost sales or bypass submission limits.
    4) Complaints / 'Take Down Notices' from customers or 3rd parties.
    5) Other violations of Stock Contributor Terms. See below.
    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

    Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

    Be patient. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Participating Frequently
    June 9, 2025

    Its been 16 days, I'M still waiting.

    Legend
    June 9, 2025

    Read some older posts here - unfortunately it can take months ...

    Jill_C
    Community Expert
    Community Expert
    June 2, 2025

    No one here in the Stock Contributor forum can help you in getting your account restored. We are all Contributors as well.

    Jill C., Forum Volunteer
    kglad
    Community Expert
    Community Expert
    June 2, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Inspiring
    June 2, 2025

    I'm sad to hear this. I know everyone puts significant effort into maintaining a quality portfolio. However, I'm afraid you may not find a solution in here. This is a community of AS contributors. You have to solve this by contacting Adobe. 😔

    Participating Frequently
    June 2, 2025
    I Try multiple times But Can't get reply from Adobe Stock team. I can send
    appeal from dashboard. I hope my issue resolved soon.