Participant

Question

Account deactivated

5 replies
299 views
Translate

Hello,

About 40 days ago, Adobe deactivated my account due to excessive similar AI content submissions. I replied, requesting them to unblock my account, and received an email stating, "Thank you for contacting us. We have received your message and your case."

I have waited for approximately 40 days now and have not received any further response from Adobe.

Any suggestions or solutions to this problem would be greatly appreciated.

Thank you.

Contributors

This topic is closed to new replies. Start a new post to keep the conversation going.

Community Expert

Community Expert

There's nothing you can do to hasten the process of investigating your account.

Translate

Jill C., Forum Volunteer

nstgghj4555Author

Participant

i just want to know will there be any response from adobe on my case.

Translate

Community Expert

Community Expert

A better use of your time would be to pursue other interests.

Take some courses & learn new skills.

Submit original content to other royalty-free image services.

Good luck.

Translate

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

The solution to your problem is to avoid creating the problem. You can do nothing but wait.

Translate

Community Expert

Community Expert

You spammed Adobe Stock with AI similars. You might be out of luck at this point. It's a serious issue.

Translate

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.