Account deactivated for "suspicious activity" after 5 years / Seeking advice from fellow contributors

Hello everyone,

I am looking for some advice or insights from fellow Adobe Stock contributors who might have gone through a similar situation recently.

I have been a dedicated Adobe Stock contributor since 2021, with a portfolio of over 7,000 assets (mostly stock photos). On Friday, August 7, 2026, at 9:07 AM (Algeria local time), I received an email stating that my account was suddenly deactivated due to "suspicious activity."

To give some context:

• I haven't uploaded any new assets for weeks. My only recent activity was logging in occasionally to check earnings and refine some titles and keywords.

• I had around $205 USD accumulated in my balance and was expecting a payment payout soon.

• I have lost complete access to my portfolio, sales history, and earnings dashboard.

I am completely lost as to what "suspicious activity" refers to. I have never purchased my own assets, never asked anyone to download my work, and have never engaged in any activity aimed at manipulating sales or downloads.

I have already submitted an appeal to Adobe Contributor Relations and received a case number, but I haven't received a specific explanation yet.

I would really appreciate hearing from anyone who experienced a similar issue:

1. Did Adobe eventually explain the exact reason behind the deactivation?

2. Were you able to recover your account, portfolio, and earnings?

Adobe Stock has been a crucial source of income for me for years, and I have worked hard on building this portfolio since 2021. I truly hope this is just an automated error that can be cleared up upon review.

Any advice or shared experiences would be greatly appreciated.

Thank you for your time!