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Participant
Nov 2, 2026 4:50 AM UTC
Question

Account deactivated - No response on Case ID: ADB-46844149-F8X4

My Adobe Stock contributor account was deactivated, and I was asked to remove some problematic assets. I completely acknowledge my mistake, and the system has already cleared those assets from my portfolio long ago.

I have been emailing the support team for almost 3 months and sent multiple follow-ups regarding my Case ID: ADB-46844149-F8X4. Despite my continuous efforts, I haven't received a single response or update about my account status.

Could any Adobe Staff please look into my Case ID and help me restore my account access? I am fully committed to strictly following all guidelines moving forward.

Thank you!
MST SHOFIA KHATUN
Adobe ID: 212920839

    1 reply

    daniellei4510
    Community Expert
    Community Expert
    Nov 2, 2026 4:54 AM UTC

    Adobe does not participate in this forum. As contributors like yourself, we cannot be of assistance. Your only option is to continue waiting until Adobe decides to contact you.

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.