Account Deactivation for “Suspicious Activity” – Seeking Help & Similar Experiences (Case #00469398)

Hello Adobe Community,

I need your help and any feedback you might have from similar experiences.

My Adobe Stock contributor account was recently deactivated with the message that it was due to “suspicious activity.” I received the notification both on the website and by email, but no clear explanation of what activity was considered suspicious.

I have always submitted my work personally, and all the videos uploaded to Adobe Stock are filmed by me and owned by me. I have not knowingly violated any of Adobe Stock’s Submission Guidelines or Contributor Terms.

The only related detail I can think of is that I used a third-party tool called Microstock Plus to submit one of my videos for review. That video was accepted and published on Adobe Stock, but I am not sure if submitting it through this external platform may have triggered some internal flag or compliance concern.

My case number with Adobe Support is 00469398, and I am waiting for more details from them, but I would really appreciate hearing from anyone who might have experienced:

• A similar “suspicious activity” account deactivation

• Whether using submission tools like Microstock Plus affected your account

• How you resolved the issue or got clarification from Adobe

• Any advice on what I should include in my follow-up communication with Contributor Support

I value being part of Adobe Stock and want to comply fully with all policies. I am just looking for clarity and constructive feedback so I can resolve this.

Thank you in advance!

Best regards,
Islam