Account Exception Request Status (Case: ADB-47164526-T5D5)

To the Adobe Community Manager and relevant staff,

I am seeking urgent assistance regarding the temporary blocking of my contributor profile. My current Case ID is: ADB-47164526-T5D5.

Our accounts were flagged because my mother and I used the same payout setup. As requested, I have submitted the official National ID (NID) cards for both myself (MD. SHABUZ MIA) and my mother (MST MONOWARA BEGUM) in response to the email regarding this case. These documents verify our distinct identities, our familial relationship, and the fact that we reside at the same permanent address.

My primary account contains 1,100 approved files—the result of my long-term hard work and dedication to Adobe Stock. Moving forward, we are committed to following all guidelines and will ensure that we use completely separate and independent payout methods. Could a member of your team please review this Case ID and determine if our verification process can be completed? I remain fully committed to adhering to Adobe’s rules and policies, and I hold Adobe in high regard.

Thank you very much for your ongoing support.
Best regards,
MD. SHABUZ MIA