Account has been blocked

Hi there,

The link to my portfolio Liubov photos, images, assets | Adobe Stock  became inactive today, and I'm unable to access the Contributor website at all, even to open a support ticket. Before this I recieved 5 messages with reminder of model release (model release was uploaded and is correct) then I recieved message about blocking my account. I am unpleasantly surprised that it was done without any prior notice. And what about my unpaid comission? I am sure we'll be able to resolve the issue even if we did something wrong, but since the system is new, I'm confident that this is just a misunderstanding.

Please let me know the next steps to resolve these issues.

Thanks,

Liubov