Account has been frozen

Forum|Forum|4 years ago
September 14, 2021
1 reply
326 views

My contributors account has been frozen. Recently I have tried uploading images, and many images got published after going through verification. After a few days, I found that My account is not valid and contact us option even if it is there, but of no use. I have been asking why my account has a validation issue, but never heard back from them.

Can anyone know what may have happened and help me out?

Troubleshooting

This topic has been closed for replies.

WendellaBee

Adobe Employee

Selecting all of the topics only irritates users. Moving to contributor...

S

Sumalya5E5A

Participating Frequently

I selected all topics for better coverage. I have never posted anything before I guessand don't know how this actually works. I just want to know about my account. I have received an email saying I have been posting ads for my images to sell, but trust me. I have never done that and I have posted many fresh images recently and then after few days when I logged in, I was unable to see any activities in my contributors account.

Nancy OShea

Community Expert

@Sumalya5E7B or @Sumalya5E5A (whichever you are now),

This is a user-to-user community. Fellow users can't help you with an account problem. You must reach out directly to Stock Contributor support for help with whatever problem you're having.

Stock Contributor Support: https://contributor.stock.adobe.com/en/contact

NOTE: Stock contributors who violate their terms of agreement with Adobe are dead. See section 9 Termination & Survival below.

https://www.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Contributor_Agreement-en_US-20160721_1200.pdf

Nancy O'Shea— Product User & Community Expert

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