account inactive problem solution.

Forum|Forum|6 months ago
August 16, 2025
3 replies
190 views

Two days ago I create a contributor account. But after sometimes, "inactive account" this text shows. I don't know it shows. I have no any account without it. So why is this account inactive. please, activate this account.

Contributors

Nancy OShea

Community Expert

Adobe employees don't work on weekends. They work Monday through Friday only.

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

Attn: Duplicate Account Dept.

Nancy O'Shea— Product User & Community Expert

J

jakia_9972Author

Participant

How can I solve this problem ?

Please, help me ,

RALPH_L

Community Expert

Did you use the link and contact Adobe? Only they can solve the situation.

Jill_C

Community Expert

Did you follow the procedure shown here to create your account: Did you submit your tax information? As the help page says, it can take time to validate your tax form.

Getting Started: Create your Adobe Stock Contributor Account

Jill C., Forum Volunteer

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