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VectorNest
Participant
September 17, 2025
Question

Account Reinstatement Request Follow-up Case #00435334

  • September 17, 2025
  • 2 replies
  • 190 views

Hi there,

Regarding my blocked Adobe Stock contributor account (Case #00435334), I'm checking in. About two weeks ago, I filed an appeal, but I haven't heard back as of yet.

I've thoroughly read the guidelines and acknowledge my errors regarding the generative AI needs. I promise to abide by all regulations going forward.

Would you kindly let me know how my case is progressing?

I appreciate your time and help.

Warm regards,
Rashid Ahmad

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

2 replies

M
Mystic_Glaze4822
Participant
September 17, 2025

Bro to give your expectations into perspective, I have been waiting for appeal resolution for 7 months now...

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
September 17, 2025

That's a long time. At 9 months, we usually suggest that Adobe has decided to part ways. Again, we're not Adobe, so we have no "perspective" to give, unless someone on this forum has had a similar wait time and can help you with filling in the blanks.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
September 17, 2025

You are not addressing Adobe here, but contributors like yourself. We can not be of assistance. You have a case number, which means Adobe is in the process of investigating your account. The investigation can take weeks or even months, depending on the number of investigations ahead of yours. Your only option is to continue waiting. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    V
    VectorNestAuthor
    Participant
    September 17, 2025

    Thank you for clarifying.
    I understand that this is a community space and not direct Adobe support.
    Since I already have a case number (#00435334), I will wait patiently for Adobe’s official response.

    I appreciate your guidance.

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    September 17, 2025

    Waiting is the best thing to do. Follow-up emails potentially open up more case numbers and can further delay the process. Good luck!

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