Account Review Pending — Escalation Request for Case ID: ADB-47282555-N3G6
Hello Adobe Stock Team and Moderators,
I am reaching out to request assistance with an ongoing review for my Adobe Stock Contributor account.
Nearly 3 weeks ago, my account was suspended due to an automated household/IP overlap detection. My mother and I are legitimate co-creators sharing the same household in Georgia. We were using a shared laptop and home Wi-Fi network, which triggered the automated system.
Current Status & Actions Taken:
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Submitted a detailed web form response explaining the situation and confirming that we have separated hardware and agree to close any unused profiles.
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Reached out to Customer Care today and logged an official support request under Case ID: ADB-47282555-N3G6.
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We have a complete identity verification package ready for immediate submission: government IDs, live selfies with handwritten notes, and family photos.
Could a moderator or Staff member please help escalate Case ID: ADB-47282555-N3G6 to the Adobe Stock Compliance Team so we can submit our verification documents?
Thank you for your time and help!❤
