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Participant
Oct 30, 2026 6:51 PM UTC
Question

Account under manual compliance review for 3 months - Case ID: ADB-46720143-L3S7

Hello Adobe Support Team and Community Managers,

 

I am writing this post to request urgent assistance regarding my Adobe Stock Contributor account, which has been under manual compliance review for over 3 months since August 19. 

 

My reference Case ID is: ADB-46720143-L3S7. 

 

I have tried following up through email previously, but I have not received any response or updates so far. My account remains deactivated/under review, and I am unable to proceed with my work. 

 

Could a moderator or support team member please check the status of this case, help escalate it, and assist me in getting my account reviewed and restored? 

 

Thank you very much for your time and help.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    Oct 30, 2026 7:39 PM UTC

    No Adobe employees here, sorry. This is a user-to-user web forum. 

     

    Refrain from making multiple requests for updates. It just slows things down and generates more open case numbers. When Stock is ready to invite you back, you’ll be notified. Probably not until then. 

     

    Submit content to outside marketplaces & work on other projects. 

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    Oct 30, 2026 7:13 PM UTC

    You have a case number. All you can do is continue to wait. Based on previous posts, it would appear there is a backlog of investigations going on, so a three-month wait is not unusual.

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    RALPH_L
    Community Expert
    Community Expert
    Oct 30, 2026 6:54 PM UTC

    There are several of us that have the same problem as you. There is nothing that can be done to resolve the problem. Like us, all that can be done is w.a.i.t…...

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