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Participant
March 24, 2022
Answered

Account validating issue

  • March 24, 2022
  • 2 replies
  • 351 views

Hello! Please help me I get this today :

 

"Account validation issue

 

Your account has a validation status issue. You should Contact us.

 

I made a withdrawal on March 11, but I forgot to fill out the tax form. so I just filled out the form 5 or 6 days ago...then few hours ago a few hours ago when I am logged in, and go to sell, or try to upload my new works I see this : 

 

"Account validation issue. Your account has a validation status issue. You should Contact us.

 

What is this, what is the problem, please help me,

 

I am waiting for your anwser!

 

Many thanks,

Kin

This topic has been closed for replies.
Correct answer Jill_C

The Community members here are not Adobe employees, so we can't help. Use the "Contact Us" link at the bottom of your Dashboard to communicate directly with Adobe Support.

2 replies

Nancy OShea
Community Expert
Community Expert
March 25, 2022

Looks like you violated Adobe Stock Contributor TERMS.   Violating the TERMS is a very serious matter and your account is BLOCKED.

https://www.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Contributor_Agreement-en_US-20160721_1200.pdf

 

Adobe does not discuss account matters in this public forum so I'm locking this discussion.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
March 24, 2022

The Community members here are not Adobe employees, so we can't help. Use the "Contact Us" link at the bottom of your Dashboard to communicate directly with Adobe Support.

Jill C., Forum Volunteer