Account Validation

Forum|Forum|5 years ago
March 2, 2021
1 reply
546 views

Respected support, it is submitted that I received email regarding Copyright Issue the content is already deleted. But after this my account has been showing validation issue, I don't know what happened to my account. It is requested to please kindly look into the matter.

This topic has been closed for replies.

Correct answer Nancy OShea

Your account was locked for copyright violation?? I'm sorry but we can't help you here. Adobe Stock doesn't discuss locked accounts in this public user-to-user forum. You really must work with Adobe Stock Contibutor support directly.

Goodbye & good luck!

Nancy OShea

Correct answer

Community Expert

Your account was locked for copyright violation?? I'm sorry but we can't help you here. Adobe Stock doesn't discuss locked accounts in this public user-to-user forum. You really must work with Adobe Stock Contibutor support directly.

Goodbye & good luck!

Nancy O'Shea— Product User & Community Expert

Vidal25

Participant

I have the same problem..

I received a violation notice that my 3 images have appeared on other sites. Access to my account was subsequently denied. I sent the documents to prove that I was selling on other sites and that my drawings belong to me. It's been 4 days today. Still no answer !! Please help me !! Why is the participating team not available? ?? I do not know if my e-mail has arrived.

My portfolio, where I worked hard, was on the bestseller list for 5 consecutive weeks. I presented my 20 years of effort. It makes me very sad that my account is unfairly blocked from sale. We have a partnership with Adobe contributor for over 2 years. It shouldn't have been that way.
Why is it so hard to give and reach an answer?

Abambo

Community Expert

Did you look into your spam folder for potential answers?

Selling on other sites does not block your account. There were probably some copyright complaints and Adobe looked into those and found that the claims have some merit. So, they blocked your account.

There are several things to consider:

Hijacking different threads here will not help your cause.
Adobe does not respond publicly to discuss your account problems. They do, however, privately by mail.
Contact contributor support and allow Adobe a few days to respond. I agree, 4 working days should be enough for a response, therefore look into your spam folder. If you can't access the contact us page, email contributor-support@adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer

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